HP OfficeJet 8022 scan to email blue tint

[PaulH65]

Hi

I have EXACTLY the same issue with my HP Officejet Pro 8022.

This only happens when I scan a document to email from the printer. 

The resulting PDF has a very noticeable blue tint.

I didn't understand what you meant by 'set it up and check' when you replied to the other customer.

Thanks

Regards

Paul

[sandytechy20]

@PaulH65

Welcome to HP support community.

Perform a power reset

1. Turn on the printer, if it is not already on.
2. Wait until the printer is idle and silent before you continue.
3. With the printer turned on, disconnect the power cord from the rear of the printer.
4. Wait at least 30 seconds.
5. Plug back the power cable straight to a wall outlet and printer without any surge protector.
6. Turn on the printer.

Update the printer firmware

Here are the steps:- Click here

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

[PaulH65]

Hi

I have tried your suggestion twice with no luck.

The printer software did not need updating and, and when I scan to email it still comes out completely with a blue tint.

The quality is great, but a white business letter is blue/grey instead of white.

Thanks

Paul

Example