HP OfficeJet L7780

[carolinablue1]

HP OfficeJet Pro L7780 printer jams when printing but after paper is removed it continues to jam.  I am assuming this is a printer issue and not a software or driver issue???  The jam occurs in the back of the printer so I remove the attachment on the rear of the printer to get to the paper jam.  I see nothing lose in the area that could be causing this.

[Valsimot]

Check the left side interior for a broken white gear on the main shaft, that is the most common issue when a paper jam message appears. I can't find any pictures online, if you post a pic or your printer I can point you where to look, it's complicated to explain in words.

[carolinablue1]

Here are the photos of the inside of the L7780 printer.  I cannot see a damaged gear.  Please advise where else to look.

 

 

 

[Valsimot]

In the 1st pic if the paper always stops at the same spot and the left side is bent check for a foreign object that might cause that paper ear. Not sure if this printer works with removed back cover run a print job and see does the shaft with grey rubber rollers rotate.

[carolinablue1]

Thanks.  Can't see any foreign object.  Yes the wheels, including gray, rotate.

See the photo attached.....with circle.  There appears to be a small black clip with a small square hole in it and a white plastic piece behind it that is suppose to fit into that black piece but not sure.

[carolinablue1]

Did you see my last message with the photo of the area that appears to be broken......circled in purple?  Can you determine if there appears to be a broken or missing piece in that area of the picture?

[carolinablue1]

Valsimot

Did you receive the printer photos I sent and have a chance to review and offer advice/solution?