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‎06-25-2023 05:42 PM

HP Recommended
Product: HP Officejet Pro 6830 e-All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

Just received this printhead error oxc19a0041.  I have reviewed several discussions on how to possibly resolve it.  Unplug, wait 60 seconds, replug, etc.  Then there was a post about removing cartridges, unplug, replug.  Any attempt I follow when it powers back up, I immediately see the same error oxc18a0041 in the printer window.  All cartridges report they still have ink, although not full.  I'm thinking this is not a cartridge problem since it is reporting the same error when no ink cartridges are installled?  Also tried cleaning the contacts.  This printer apparently does not have a removable printhead since I don't see the arm noted in ne document to release the printhead.  This is a lightly used, but older/out of support printer.  I'm assuming if there is no other plan of action my last path is to just take it to the recycle center and purchase a new printer vs. the cost to have it repaired?  Thoughts or other repair ideas?   Thanks in advance.

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