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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- HP OfficeJet Pro 8020 Series Ink Level Reset

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06-09-2020 11:22 AM
Hi,
I did some research on the web and was not successful in getting a solution.
I have the original ink cartridges that I refilled with ink using a syrenge. Printer works and prints fine but the levels remain at low ....
Anyone have a work around to the chip HP places in the cartridges to reset the ink level?
I have already thought of buying another brand that isn't as **bleep** retentive as HP as a replacement.
Thank you for any help.
Sam
06-09-2020 12:40 PM
Hi @Sinforo
Welcome to the HP Support Community.
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
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Have a great day!
Asmita
I am an HP Employee