HP OfficeJet Pro 8030 Not printing from my laptop but prints from my phone

[Lehcar72]

I just purchased this a few months ago. I don't use the printer a lot, just for crafts. It would occasionally print from my laptop, but it would take a long time and now it wont print at all. If I print something from my phone it goes right through.  I tried uninstalling it but when I went to windows - program and features It wasn't in there. But when I went to printui.exe /s it wouldn't allow me to delete the driver stating "Driver package is in use" . 

This printer is linked to my phone and was linked to my laptop through wifi. I even tried turning the printer off and still could not remove the driver.

Please help!! this is so frustrating!!

[Kumar0307]

@Lehcar72, Welcome to the HP Support Community!

If you are able to print from your mobile device, it means the printer is working fine.

Do you get any errors while trying to print from your PC?

Run HP Print and Scan Doctor to diagnose and fix any driver issue

Click here to download the file. Once downloaded, make sure to run the file to start the installation and click on 'Fix printing'.

If the issue persists, proceed to the next step.

• Make sure the printer and the PC are connected to the same wireless network.
• If you have a Dual-band router and both 2.4GHz and 5GHz networks share the same name/SSID, the printer will not be able to connect to the network. In this case, contact your Internet service provider to assign different names to both the networks.

Use the HP Smart app to print PDF and Word docs, and scan from your Win 10 PC(Wireless connectivity)

Click here to download and know more about the app.

Hope this helps! Keep me posted. 

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Have a great day!