HP OfficeJet Pro 8210 Region change from EU cartridge to US

[Vista_ASM]

Hello, 

we have an HP Officejet pro 8210, the printer has been purchased in europe but we use in US (on a vessel). We purchased  US cartridge so we need to change region.

I followed the instructions I found on your support and I reached the hidden menu "for use in conjunction with support personel only" where it asks to enter a reset code provided by support personel in order to have access to the related setting.

I need to insert this code.

thanks for support.

[Irfan_06 · Accepted solution]

Hi @Vista_ASM,

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I see that you are looking for help with a regional reset on your Printer.

As you have already performed the steps to initiate a regional reset and you are on the screen where it is asking you for the codes.

Take a screenshot of the window you are on and send it to me in a private message to generate the codes.

To access your private messages, click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a great day ahead!

Irwin6

HP Support

[Vista_ASM]

Thanks Irwin! 

I am sending you the screenshot now

[Vista_ASM]

IT WORKED!

Thank you so much!

[Irfan_06]

Hi @Vista_ASM,

That's great! Happy to hear that the issue has been resolved. I appreciate your efforts in performing the steps to fix it and If you need further assistance to perform a regional reset feel free to reach out to us to assist you further.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Take care and have a great day ahead!

Irwin6

HP Support