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‎07-08-2022 09:26 AM

HP Recommended
Product: HP Officejet Pro 8610 e-All-in-One Printer
Operating System: Microsoft Windows 10 (32-bit)

My HP OfficeJet Pro 8610 Printhead missing error persists after taking the following steps:

1. Replacing w/ new Printhead

2. Disconnecting the power cord, reseating the Printhead, closing the door, reconnecting the power cord (3 times)

 

Error Message:  The printhead appears to be missing, not detected, or incorrectly installed.

3 people had the same question
3 REPLIES 3

‎07-12-2022 10:00 AM

HP Recommended

@Geaux_Tigers

 

Welcome to the HP support community.

 

I understand that you are getting a printhead issue, I am glad to assist you.

Did you update the printer firmware?

If not, follow the steps mentioned in this HP document to update firmware:- Click here

 

Refer to this HP document for further assistance:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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‎07-13-2022 03:22 PM

HP Recommended

@Sandytechy20

 

The firmware is up to date.

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‎08-02-2022 06:19 AM

HP Recommended

@Geaux_Tigers

 

Did you try the steps mentioned in this link:- Click here

Sandytechy20
I am an HP Employee

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