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‎10-04-2019 08:47 AM - edited ‎10-04-2019 08:54 AM

HP Recommended
Product: HP OfficeJet Pro 9015
Operating System: Microsoft Windows 10 (64-bit)

Hi, my HP is connected to a power strip together PC, Monitor and others.

I turn off my printer before turning off the power strip following user guide procedure.

When I turn on the power strip  my printer turns on automatically and this is very annoying because every time I have to turn off it.

Is there a way to turning on my printer manually?

Thx!

 

 

4 REPLIES 4

‎10-04-2019 12:30 PM

HP Recommended

Hi,

When you turn off the printer, do you wait until the power light turns off before turning off the power strip?



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‎10-04-2019 04:43 PM

HP Recommended

Yes I do

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‎10-04-2019 11:33 PM

HP Recommended

Thanks for clarifying.

 

Please ensure the latest firmware is up to date:

https://support.hp.com/us-en/product/hp-officejet-pro-9010-all-in-one-printer-series/23903057/model/...

 

Additionally, to deny any issue related to the power-strip itself, if you power down the printer and unplug it, then plug it directly to a wall socket to test, does the printer powers on automatically or not?

 

I will also test the device if this is expected or not as soon as I can access it.

 

Please let me know if any of the steps above provide any other response,

Shlomi



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‎10-08-2019 09:48 AM - edited ‎10-08-2019 09:52 AM

HP Recommended

Hi, here I am!

Firmware was updated.

I tested the printer plugging it to a wall socket but nothing to do, it powers on automatically. 😂

It may be a faulty device or something like that.

 

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