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- HP OfficeJet Pro 9025 All-in-One Printer suddenly stopped wo...

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04-26-2023 08:22 AM - edited 04-26-2023 10:04 AM
HP OfficeJet Pro 9025 All-in-One Printer can’t print. Printer suddenly stopped working near the end of the day yesterday (4-25-2023). ‘Print Jobs’ section just seems to be stuck in infinite loop with ‘loading’ circle beside each print job and the red X to cancel next to that. Printer is online, connected to network, and no other obvious issues. It isn’t an ink cartridge issue since it managed to print a single page internal source thing-a ‘printer status report’, and then later a ‘Wi Fi Direct’ page, but is stuck and not printing other things send to the print queue from other devices like a laptop, nor from faxes.
Already tried things like turning the printer off and on, as well as turning the printer off, unplugging it for a while, then plugging it back in and letting it turn itself back on. It printed the printer status report after doing that, which was something it wasn’t able to do yesterday after hitting whatever has gone wrong with it.
Edit-to clarify, it isn't showing any error messages, so I can't use that as a base to search for more information to try and solve whatever issue has occurred with the printer.
Edit 2-after manually clearing out the printer queue by manually canceling the print jobs, the fax did actually come through and print without issue. The printer was stuck in a loop when attempting to auto end the print job though, and was hung up on it.
Any help would be much appreciated.