HP OfficeJet3830 Blinking Power

[abideshawn]

The power button blinks white.  THe screen shows the hp symbol with a status bar that is not moving.  I have hard reset the machine.  It shuts down and starts back up and the same hp screen with the frozen status bar shows up.

[Jay_G24 · Accepted solution]

Hi @abideshawn,

I'd like to help!

Let's try a power reset on the printer

Reset the product

With the printer turned on, disconnect the power cord from the rear of the printer.

Unplug the power cord from the wall outlet.

Wait at least 60 seconds.

Plug the power cord back into the wall outlet.

Reconnect the power cord to the printer.

Turn the printer on. HP recommends plugging the printer directly into a wall outlet.

 Also, try updating the printer's firmware -HP Printers - Updating or Upgrading Printer Firmware  

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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[abideshawn]

I plugged it directly into a wall outlet and it started working.  Then i put it back on the power strip and no problems thus far.

[Jay_G24]

We recommend connecting it to the direct wall outlet as the power strip does not provide enough power for the printer to function.

But I am glad the issue is resolved.

Let me know if you require further assistance.

Have a great day 🙂

Stay safe 🙂