HP Officejet 250 mobile printer cannot reset defaults or connect to wifi

[rockypinefarm]

problem, . On the initial setup at the "Printer Setup Environment", I chose the IT option and inadvertantly disabled wireless. There seems to  be no way to get it back! A full factory reset or pulling the battery doesn't help. Is there a pin hole somewhere? Seems silly to return the printer when I'm sure there's a secret proceedure to fix it. Help! And thanks!.

[greenturtle · Accepted solution]

Hi,

Thanks for using the HP Forums.

Have send you a private message, please look for it in the top right hand corner of the HP Forum page (envelope icon)

Let us know if that helps!

[rockypinefarm]

Thank you! A pin hole to stick a paper clip in would have sufficed 🙂

[greenturtle]

Hi @rockypinefarm,

Glad to hear that your issue is resolved and all is working well now.

Have a nice day!

[Taliahmad]

I  am having the same issue how did you resolve the problem.

Thank you

[Curt1949]

I have the exact same problem. How did you reset the printer if not via a pin hole as you said?

[rockypinefarm]

HP has a top secret admin access code for the printer to reset the values. Why it's top secret I do not know, but if I reveal it to you all my cartridges will suddenly go dry. You can only hope to hear from their tech support. Good luck.

[BCHEATHAM]

The solution is go into a menu from the start screen until the back arrow is illuminated.  Once the arrow goes from dull to illuminated press the back key 4-5 times.  From there go to the support menu > scroll to the "Resets menu" > Select Semi-Full Reset and the printer will automatically restart at the factory startup screen you should be familiar with. 

Thank you all for you time and I hope this helps you all!

[jabzi]

Hello, 

Kindly check your INBOX located on top right of this window near the Bell icon .

[ThisIsaUsername]

I am having the same issue, how was this problem resolved?