HP Officejet 250 mobile printer cannot reset defaults or connect to wifi

[kpfaff1773]

I have a similar question about how to do a factory reset. Somehow I made a change to a setting on the actual printer itself to move printing to High so sometimes when I print it prints high quality and I have to go into settings when I'm ready to print and hit apply to get it to print in normal or draft. For the life of me I can't figure it out and would just like to factory reset and proceed forward. I love the printer. It's small, has a battery if I need it out in the real world, prints awesome photos, and has bluetooth or wireless printing but I'll tell ya, the setting on the screen on the printer are kind of complicated when they don't need to be. It took forever to figure out how to get it to go into "sleep" mode rather than just turn off for low energy consumption. Can you help me figure out just how to do a factory reset of the whole printer. I'm curious too why you sent the a private message to the user who asked the original question as it seems like a good question/answer that all owners of this printer could benefit from. Thank you for any info you can provide me.

[MKazi · Accepted solution]

@kpfaff1773

Let me take a moment to thank you for posting on the HP Support Forums. 

MKazi is at your service. 

I understand that you would like to perform a factory reset on the printer. I'll be glad to assist you with this.

I have sent you a private message with the factory reset steps. 

Hope this information helps.Keep me posted.

Cheers! 🙂