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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- HP Officejet 3830 ink cartridge 63 or 63xl replacement error...

Create an account on the HP Community to personalize your profile and ask a question
09-04-2021 07:26 AM
@me17171, Welcome to the HP Support Community! I’m here to help.
To assist you better, what is the error?
Are you using HP ink cartridges?
Insert one ink cartridge at a time to identify the defective ink cartridge.
Make sure the ink cartridges are properly inserted in the printer, you may refer to - Replace HP inkjet printer cartridges
Kindly perform the steps mentioned in this document - Ink cartridge error
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
KUMAR0307
I am an HP Employee