HP Officejet 4630 e-All-in-One Printer series will NOT power on

[Al2024]

I followed the troubleshooting instructions and unplugged the power cord from the back of the printer, then the wall.  Waited 60 seconds and plugged back in.  Nothng.  And no lights anywhere.  Help! 

[Nal_NR]

Hi @Al2024,

Welcome to the HP Support Community. 

Do not worry, I'd be happy to help you! 

I understand that you are facing issues with your printer not powering on.

I’d suggest you perform a power drain on the printer to try and fix the issue. Here are the steps:

• Remove the cartridges from the printer.
• With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
• Remove USB cable, if present.
• Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
• Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord(This is important) and then plug back the power cord to the printer.
• Turn on the printer and wait till warm-up period finishes and the printer is idle.

For more details, please follow this document. 

If the issue persists, I recommend you contact phone support for hardware issues. 

Hope this helps! Keep me posted for further assistance.
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