HP Officejet 4655 color ink not printing!

[Andreas2019]

I have a HP OfficeJet 4655 printer with the monthly ink subscription. I found the color ink is not printing any more even it shows enough ink inside. Please advise how to fix it. Thanks!

[asmita6658]

@Andreas2019

Greetings!
 
Welcome to the HP Support Community. This is a great place to get support, find answers and tips to your technical queries. I have reviewed your post and I understand, the printer is not printing ink black.

Don't worry, I'm here to help. To better assist you - Are you experiencing the same issue while making a copy as well? 

While you respond to that, let's try these steps -

1) Take out the cartridges. 
2) Unplug the power cord from the printer & wall. 
3) Wait for 30 seconds.  
4) Plug the power cord back into the printer and wall, ensure the printer is plugged into the wall & not to a surge protector. 
5) Insert the cartridges back into the printer.

Also, try solution# 6 from this document.
 
If the issue still persists, please respond to the private message that I have sent you. Check next to your profile Name, you should see a little blue envelope, please click on it. Click here for more details on how to access the private messages on HP Forums.

Hope this helps!

Let me know how that goes.

To thank us for our efforts to help you, click here to access your public post and Select - "Accept as solution" and click on the  "Thumbs up". 

Have a great day ahead 🙂