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HP Recommended
HP Officejet 4655
Microsoft Windows 10 (64-bit)

Hello,

My uncle passed away and he had an HP printer which I inherited. I was really excited to replace my previous printer as this one looked much nicer/newer and had better features.
I got it all connected up and the software/drivers downloaded but when I attempted to print, it sounded like it was printing but only a blank sheet came out.
I tried troubleshooting by checking ink levels, cleaning the cartridges stage 1 and stage 2, alligning, and printing a print quality report all resulted in blank pages being sent out. 

I followed every troubleshooting method I could find on the HP website, however nothing worked. It appears to print, but the page is completely blank.

I installed the software on my wifes MacBook Pro and it does exactly the same thing.
I tried to contact support but it says the warranty is expired. I spent over 2 hours trying to troubleshoot and trying to contact HP for assistance to no avail.
My printer is a HP Officejet 4655
I am at my wits end.  I'm sure this has to be something very simple that I'm missing, Could someone please tell me how to resolve the issue I'm having?
Thank you for your assistance,

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Try a fresh ink cartridge.

----------------------------------------------------------------------------------
Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.

View solution in original post

2 REPLIES 2
HP Recommended

Try a fresh ink cartridge.

----------------------------------------------------------------------------------
Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.
HP Recommended

Wow, I did everything but new cartridges  because the ink status indicator said they were ok.

I changed just the black and it printed great.  I'll probably have to change the color as well I guess.

Thank you!

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