HP Officejet 6110 all-in-one

[Mikee111]

I have an HP Officejet 6110 all-in-one printer that has operated perfectly for several years. Now it's making a grinding noise and gives me a (scanner failure) notice). I've tried turning it off and on, cleaned my ink contacts, rebooted my computer and thats about all I know to do. Has anyone had this problem or any suggestions. i'm about to go into the hammer fix. thanks  

[Kumar0307]

@Mikee111, Welcome to the HP Support Community! I’m here to help.

I understand the printer is producing a grinding sound and a scanner error. This is a pretty old printer and it has lasted this long by your proper maintenance. Let us try these steps:

Reset the printer

1. With the printer turned on, disconnect the power cord from the rear of the printer.
2. Wait at least 60 seconds.
3. Reconnect the power cord to the rear of the printer.
4. Turn ON the printer, if it does not automatically turn on.
5. Wait until the printer is idle and silent before you proceed.

Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.

If this does not help, unplug the power cable and hold the power button down for 10-15 seconds and release it. Power on the printer and check.

Check for any jams inside the printer, refer to - A 'Paper Jam' Error Displays on the HP Officejet 6100 All-in-One Printer Series

Make sure the printer carriage is moving freely - Carriage jam or E3 error

Check the scanner bar functionality

Perform a visual test of the scanner mechanism to see if it is jammed.

1. Remove any original documents or photos from the scanner glass.
2. Lift the scanner lid slightly, and then press the Copy button or icon.

If the scanner light does not move or moves halfway or is not lit, the scanner mechanism is likely jammed/broken.

If the printer is out of warranty, I suggest you upgrade the printer. You may visit Hp Store to check the available printers.

Keep me posted for any other assistance.

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Have a great day!