HP Officejet 6600 Printer failure

[Clueless012]

HP Officejet 660 reads Printer failure.  Same response when unplugged and replugged in.  

[Raj_05]

Hi @Clueless012,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I'm sorry to hear that you're experiencing a printer failure with your HP Officejet 660. Printer issues can be frustrating, but let's try some troubleshooting steps to see if we can resolve the problem. Please follow these steps.

• Check for any error messages: Besides the "Printer failure" message, see if there are any specific error codes or messages displayed on the printer's control panel. These can provide more information about the issue.
• Restart the printer: If you haven't already, try turning off the printer, unplugging it from the power source, and then wait for about 30 seconds before plugging it back in. Afterward, turn the printer on again and check if the error persists.
• Check for paper jams: Sometimes, paper jams or obstructions in the printer's paper path can cause errors. Open the printer's access doors and check for any paper jams or debris. If you find any, carefully remove them and try printing again.
• Inspect ink cartridges: Make sure that the ink cartridges are properly installed and have enough ink. If they are low or empty, replace them with genuine HP ink cartridges.
• Perform a printer reset: This can sometimes clear temporary errors. Refer to your printer's user manual or the HP website for instructions on how to perform a reset specific to your model.
• Update printer firmware and drivers: Visit the HP website and check if there are any available firmware or driver updates for your printer model. Download and install any updates to ensure your printer is running with the latest software.
• Check for hardware issues: If the issue persists, there might be a hardware problem with the printer. It could be related to a faulty component or sensor.

I hope this helps. 
 

Take care and have a good day.

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Alden4
HP Support