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In trying to fix the common 0x61011beb error, I took the front and sides off of the printer and noticed that the 2 sponges on the inside of the printer, just in front of the ink carriage were soaked in ink. Where can I purchase replacements? And what is the proper name for it? Thanks for any help!!
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You are likely going to have to look for a third party source for those on Ebay. Commonly they are referred to as Ink Absorber Sponges but HP does typically not offer parts for these products. You can check HP Parts Store to confirm that.
If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
HP Recommended
You are likely going to have to look for a third party source for those on Ebay. Commonly they are referred to as Ink Absorber Sponges but HP does typically not offer parts for these products. You can check HP Parts Store to confirm that.
If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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