Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here
Resolve Windows 10 or update issues on HP computer or printer– Click Here
Upon start up I am getting a blue screen with error code B8B2A1C6 & can't find how to fix this error anywhere. Any thoughts ?
Welcome to the HP Support Community.
Let's try to reset the Printer here:
Reset the product
Also, try connecting the Printer to a different wall outlet directly.
Let's upgrade the Printer firmware: https://support.hp.com/in-en/document/c02919168
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!
Have a great day!
I am an HP Employee
Hi Betty, no luck with this as a solution, any other ideas ?
I recommend you to contact the HP Support Team regarding this as this could be a hardware issue.
Note: Select the country accordingly to get the contact details for support.
Didn't find what you were looking for?
Ask the community