HP Officejet 8600 Plus printer that says call HP

[Rob4435]

Error message says to turn printer off and back on and if problem persists to call HP

[Kumar0307]

@Rob4435, Welcome to the HP Support Community!

Is that the complete error message?

Reset the printer

1. With the printer turned on, disconnect the power cord from the rear of the printer.
2. Wait at least 60 seconds.
3. Reconnect the power cord to the rear of the printer.
4. Turn ON the printer, if it does not automatically turn on.
5. Wait until the printer is idle and silent before you proceed.

Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.

Check for any paper jams inside the printer and make sure the print carriage is moving freely.

Refer to the steps from this document - Paper Jam Error

If the issue persists, please reach out to the HP Support in your region regarding the service options for your printer. 

If the printer is out of warranty, I suggest you upgrade the printer. You may visit Hp Store to check the available printers.

Keep me posted for any other assistance.

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