Hi, I revently purchased a Samsung Galaxy A20 phone and tried to print from said phone, I was prompted to setup wireless printing, I don't use wireless printing I print from the network but I said "whats the harm" didn't realize I was using Samsung print service as I forgot to install the HP print service. I tried to print the document and the printer icon on select printer dropdown menu was flashing (appearing and disappearing) I should have known something was wrong but I printed anyway. Printer received the print job started making the getting ready to print sounds. Then it stopped and gave me printer error nothing else. It was working fine minutes earlier I had printed from my Win10 pc and my other phone. I tried a reset with the ink cart removal trick but the reset stopped at calibrating and the ink removal no longer works.
Please help me find out what the heck is going on.
Thanks in advance to any and all who try to assist me.
First let me say thank you for responding and trying to resolve this issue.
I have tried everything thing you suggested many times before. I went ahead and tried them again anyway but alas same result. I connected to PC today via USB (it is usually connected via patch cable) and printer is now showing on my pc (it wasn't before after I tried to setup wireless and got "printer error" on printer screen) but when I went to print got "printer error occurred" on pc, which was expected. Now when I try to power off printer I'm getting a new message on the printer "Initialization and Calibration in progress do not turn printer off or disconnect from power until process is complete" then back to "printer error" on printer screen. Also it's not doing any initialization or calibration (just so know) and printer will not power off via power button.
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