HP Officejet J4680 couldn't power off using Power button. Now Won't power on at all after reset.

[Netrok33]

HP OFFICEJET j4680 WON'T POWER ON AT ALL. 

 Before this happened, I couldn't power off the printer when I pressed the power button. I had to unplug it from the wall to cut the power.

I ONLY plug my printer into the wall socket, Not a surge protector.  I've done the reset and now it won't power on at all. I do get power to the charger box but doesn't power the printer. In the past I did a reset that included pressing a # on the keypad I think it was #3 or #6? I'm not sure why but I think it was to drain the power from the printer. Now I can't find that particular explanation for a reset fix. But I STILL CANNOT POWER IT ON. PLEASE HELP, I can't afford another printer.

[Jay_G24]

Hi @Netrok33,

I'd like to help!

I understand the printer will not power ON.

identify the power supply for your printer and refer to one of the following sections that match it.

• Printer with internal power supply

  

• Printer with external power supply

  

• Printer with battery power supply

  

Also, try the steps in the document -HP printer does not turn on

If the issue persists, I'd suggest you Contact HP in your region regarding the service options for your printer

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping