HP Officejet Pro 8500 Wireless All-in-One Printer - A909g

[Mike-54]

HP Officejet Pro 8500 Wireless All-in-One Printer - A909g  will not turn off.  Error message B87126DO

[sandytechy20 · Accepted solution]

@Mike-54

Welcome to the HP support community.

I understand that you are getting a B87126DO error, I am glad to assist you.

You might have to perform a semi-full reset on the printer to fix this issue.

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

[brooksie98]

Hello, I am having problems installing my HP OfficeJet Pro Wireless All-in-One Printer - A909g.  I am not able to instill it in Windows 11.  it appears that  I am missing the driver for it.  Could you please help me?  [Personal Information Removed]

[Raj_05]

Hi @brooksie98,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

Here's what you can do to install your HP OfficeJet Pro Wireless All-in-One Printer in Windows 11.

Download the Latest Driver: Visit the official HP website and search for your printer model (HP OfficeJet Pro A909g). Look for the section that provides drivers and software downloads. Make sure you download the appropriate driver for your printer and your version of Windows (in this case, Windows 11).

Install the Driver: Once the driver is downloaded, locate the file and double-click on it to run the installer. Follow the on-screen instructions to install the driver. During the installation process, you might be prompted to connect the printer. If so, connect your printer to your computer using a USB cable.

Wireless Setup: If your printer is wireless, you will need to set up the wireless connection. This might involve connecting the printer to your Wi-Fi network. Refer to your printer's manual or HP's online resources for specific steps on how to do this.

Add Printer in Windows: After the driver is installed, you'll need to add the printer in Windows 11:

• Press Win + I to open Windows Settings.
• Go to "Devices" and then select "Printers & scanners" from the left sidebar.
• Click on the "Add a printer or scanner" button. Windows will search for available printers.
• If your printer is detected, it should appear in the list. Select it and follow any prompts to complete the setup.

Test Printing: Once the printer is added, try printing a test page or document to confirm that everything is working properly.

I hope this helps. 
 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4
HP Support