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‎06-23-2016 03:44 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I am unable to print on my HP Officejet Pro 8600.  It won't print wirelessly so I hardwired it with an ethernet cable.  Printer still says offline.  What to do next?  Please help!

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-24-2016 07:15 PM

HP Recommended

Finally got it working today.  My son-in-law fixed it.  He said it was saying offline because the the network wasn't seeing an IP address for the wireless printer.  So he basically opened the dialog box the HP Officejet Pro 8600 Printer and clicked add printer and re-installed it.  Thanks sooo much for your help.  Hopefully this can help someone else in the future.

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4 REPLIES 4

‎06-23-2016 06:03 PM

HP Recommended

Hi, take a look at this HP document.

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Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.
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‎06-23-2016 09:25 PM

HP Recommended

Still not working.  I'm still trying......

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‎06-23-2016 09:32 PM

HP Recommended

Have you tried the USB port?

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Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.
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‎06-24-2016 07:15 PM

HP Recommended

Finally got it working today.  My son-in-law fixed it.  He said it was saying offline because the the network wasn't seeing an IP address for the wireless printer.  So he basically opened the dialog box the HP Officejet Pro 8600 Printer and clicked add printer and re-installed it.  Thanks sooo much for your help.  Hopefully this can help someone else in the future.

Was this reply helpful? Yes No
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