HP Officejet Pro 8600 not printing

[RRAL123]

I could not print from Windows Mail on my Windows desktop. I ran the HP Print and Scan Doctor & it printed a test page.

But I still could not print from Windows Mail.

My printer setup indicates that the wireless is on.

[KrazyToad · Accepted solution]

@RRAL123

Welcome to HP Forums. This is a great place to get support, find answers and tips.

I have gone through your Post and would like to help

I appreciate all your efforts and expertise in troubleshooting this issue

Let's start with a Printer Reset

(1) Turn the printer on, if it is not already on.
(2) Wait until the printer is idle and silent before you continue.
(3) With the printer turned on, disconnect the power cord from the rear of the printer.
(4) Unplug the power cord from the wall outlet.
(5) Wait at least 60 seconds.
(6) Plug the power cord back into the wall outlet.
 NOTE: HP recommends connecting the printer power cord directly to the wall outlet.
(7) Reconnect the power cord to the rear of the printer.
(8) Turn on the printer, if it does not automatically turn on.

The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.
Wait until the warm-up period finishes and your printer is idle and silent before you proceed

Then uninstall the printer driver from Root Level, download the Full Feature Software and the Firmware 

1.) In Windows, search for and open Programs and features 
2.) Select your HP Printer 
3.) Select Uninstall 
4.) In Windows, search for and open Devices and printers 
5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose ‘Delete’ or ‘Remove Device’ 
6.) Open up the run command with the “Windows key + R” key combo.
7.) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”) 
8.) Click on the “Drivers” tab 
9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom 
10.) Select Ok 
11.) Select Apply and Ok on the Print Server Properties windows 
12.) Close Devices and Printers
13.) Restart the computer and download the Full Feature Software and the Firmware from Here and follow the onscreen Instructions

Try printing from Windows Mail and keep me posted how it goes

Thank you and have a wonderful weekend 😊

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" and this will also help other community members with similar issue.
 

[RRAL123]

Thank you for helping me fix the problem.

[KrazyToad]

@RRAL123

I'm glad we got this issue sorted out

Do visit our HP Forums and drop us a message anytime you need assistance

Thank you 😊