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‎09-23-2022 07:14 AM

HP Recommended
Product: HP Officejet Pro X576dw Multifunction Printer
Operating System: Microsoft Windows 10 (64-bit)

0xc7140024 is related to print bar failure and the printer needs service or exchange.

 

I cannot seem to figure out what replacement part, if any would correct this issue.

Replaced the duplex module already which was one of the suggestions. http://h10032.www1.hp.com/ctg/Manual/c05085459.pdf

 

Printer was working just fine and then error message:

" Printer Failure. There is a problem with the printer or ink system. Turn product off, then on. 0xc7140024".  

Have tried turning off and then on via power button and also by unplugging and re-plugging.  Neither works.

Category:
1 REPLY 1

‎09-23-2022 09:31 AM

HP Recommended

If the print bar has failed this unit is not worth repairing. The part is over $1500.00.

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