• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎09-23-2022 07:14 AM

HP Recommended
Product: HP Officejet Pro X576dw Multifunction Printer
Operating System: Microsoft Windows 10 (64-bit)

0xc7140024 is related to print bar failure and the printer needs service or exchange.

 

I cannot seem to figure out what replacement part, if any would correct this issue.

Replaced the duplex module already which was one of the suggestions. http://h10032.www1.hp.com/ctg/Manual/c05085459.pdf

 

Printer was working just fine and then error message:

" Printer Failure. There is a problem with the printer or ink system. Turn product off, then on. 0xc7140024".  

Have tried turning off and then on via power button and also by unplugging and re-plugging.  Neither works.

Category:
1 REPLY 1

‎09-23-2022 09:31 AM

HP Recommended

If the print bar has failed this unit is not worth repairing. The part is over $1500.00.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.