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HP PageWide Pro 477dw Multifunction Printer

Hello,

I am encountering the same issue described in the ticket "HP PageWide Pro MFP 477dw firmware update failed, now bricked" : The printer is bricked due to an error during a firmware update.

 

The solution (in 2019) consisted in downloading the RFU file for the printer from the HP ftp site...but the ftp site is no longer available.

How/Where can I get a RFU file for my HP PageWide Pro MFP 477dw in order to fix it ?

 

Thank you

Yan

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

You need ful2 file as described in that post. You can get a ful2 file from firmware file that you can download from hp.com and extract the firmware .exe with a 7zip software

 

Valsimot_0-1744960088003.png

 

 

 

 




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2 REPLIES 2
HP Recommended

You need ful2 file as described in that post. You can get a ful2 file from firmware file that you can download from hp.com and extract the firmware .exe with a 7zip software

 

Valsimot_0-1744960088003.png

 

 

 

 




My profile on LinkedIn

HP Recommended

Thank you!

It worked like a charm and updated the pinter on the first try 🙂

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