• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎10-23-2024 05:06 AM

HP Recommended
Product: MFP 477dw

Hi,

 

I’m experiencing an issue with my HP printer. The error message reads:

"Printer Error: Problem with the printer or printing system. Turn the printer off and on again. If the message persists, contact HP. Error Code: 0x6100004d3."

It seems to indicate a problem with the printer or its system. Here’s what I’ve tried so far:

  1. Restarting the printer – I turned it off and back on after waiting a few minutes.
  2. Checked for any obstructions – No paper jams or visible issues with the ink cartridges.
  3. Reset the printer – I performed a factory reset, but the issue still persists.

Has anyone encountered this error before? Any help or advice would be appreciated! Thanks in advance.

 

Best,

Raffael

Tags (1)
Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.