HP PhotoSmart 6515 prints only blank page

[JanetRuth]

My HP PhotoSmart 6515 is printing only blank pages. 

I have: replaced the ink cartridges, aligned printer, cleaned the printhead, unplugged and replugged in, restarted numerous times, checked and rechecked the cartridges.

I've checked for updates...done.

The printer does all the motions of printing, all that is correct. But all that comes out are blank pages.

I've checked settings and made sure "demo mode" was off, it was and is.

I'm using the printer with Mac OS 10.14 Mojave.

How do I get my printer to actually print!?!?

Thanks.

[senan6806]

Hi @JanetRuth,

Since you tried all possible steps available in this document, I'm afraid, its a possible printhead failure. Please call HP Support to obtain all available repair/replacement options. You may use the following steps to contact your regional HP Support:

1) Click on this link.

2) Select your product type below.

3) Enter the serial of your device. 

4) Select the country from the drop-down. 

5) Select the chat or get phone number options based on your preferences. 

6) Fill the web-form and proceed further.

Have a great day!