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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- HP Photosmart 6520 not using photo paper

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02-03-2018 03:28 PM
Hi,
I'm having trouble trying to print a photo using photo paper. Everytime I try it uses the regular paper instead. Help me. Thanks Matt
Solved! Go to Solution.
Accepted Solutions
02-03-2018 04:24 PM
In the application you are using to submit the job to the printer,
Set Media type (kind of paper)
Set Paper Size
Set Source (tray to be used)
plus other options as available / desired
From How-to > Print > Instructions and Settings :
and
Print Driver Settings Guide (Windows)
For example,
Download, save, and install this easy to use software:
Example – One Borderless Image on 4X6 inch photo paper
NOTE: Borderless may or may not be available on your printer model
Quick Prints > 4 X 6 inch Quick Prints > Print my own > Add Photos > Browse >
Click / Select Photo from the folder > Open >
In Section Edit > Click once or twice on the opened photo >
White box opens listing Edit Options:
Select / Edit if / as desired
Print > Adjust Settings and Advanced Settings >
(Under the name of your printer)
Open Printer Settings >
Verify / Adjust setup
- Printing Shortcut > Photo Printing (with or without borders depending on your printer model)
- tab Paper / Quality> Media Type > HP Advanced Photo Paper (or other)
- Advanced> Size of Paper > 4 x 6 inch (10x15 cm)
- Click / Select Borderless Printing ON
- Click OK to close Printer Settings
Click Print
HP Photo Creations video tours
Getting Started with Photo Creations.
View the videos within the program on the Getting Started page.
Help and How-to Documents > Print projects and photos
Photo Creations Printing Help and How-to
Having trouble? There are support staff to help you with your print-at-home projects:
A dedicated support site is provided at RocketLifeSupport.com. The site contains illustrated tutorials and a chat feature to reach the US support team. (Office hours are Monday-Friday, 9-6 Eastern, except major holidays.)
RocketLife, developer of HP Photo Creations
» Visit the HP Photo Creations Facebook page — news, tips, and inspiration
» See the HP Photo Creations video tours — cool tips in under 2 minutes
» Contact Customer Support — get answers from the experts
» Browse the FAQ at RocketLifeSupport.com
Reference
Printer Homepage – “Things that are your printer”
Drivers and Software, Videos, How-to, Troubleshooting, Manuals, Product Information, and more
HP Photosmart 6520 e-All-in-One Printer series
Click Thumbs Up on a post to say Thank You!
Answered? Click post "Accept as Solution" to help others find it.
02-03-2018 04:24 PM
In the application you are using to submit the job to the printer,
Set Media type (kind of paper)
Set Paper Size
Set Source (tray to be used)
plus other options as available / desired
From How-to > Print > Instructions and Settings :
and
Print Driver Settings Guide (Windows)
For example,
Download, save, and install this easy to use software:
Example – One Borderless Image on 4X6 inch photo paper
NOTE: Borderless may or may not be available on your printer model
Quick Prints > 4 X 6 inch Quick Prints > Print my own > Add Photos > Browse >
Click / Select Photo from the folder > Open >
In Section Edit > Click once or twice on the opened photo >
White box opens listing Edit Options:
Select / Edit if / as desired
Print > Adjust Settings and Advanced Settings >
(Under the name of your printer)
Open Printer Settings >
Verify / Adjust setup
- Printing Shortcut > Photo Printing (with or without borders depending on your printer model)
- tab Paper / Quality> Media Type > HP Advanced Photo Paper (or other)
- Advanced> Size of Paper > 4 x 6 inch (10x15 cm)
- Click / Select Borderless Printing ON
- Click OK to close Printer Settings
Click Print
HP Photo Creations video tours
Getting Started with Photo Creations.
View the videos within the program on the Getting Started page.
Help and How-to Documents > Print projects and photos
Photo Creations Printing Help and How-to
Having trouble? There are support staff to help you with your print-at-home projects:
A dedicated support site is provided at RocketLifeSupport.com. The site contains illustrated tutorials and a chat feature to reach the US support team. (Office hours are Monday-Friday, 9-6 Eastern, except major holidays.)
RocketLife, developer of HP Photo Creations
» Visit the HP Photo Creations Facebook page — news, tips, and inspiration
» See the HP Photo Creations video tours — cool tips in under 2 minutes
» Contact Customer Support — get answers from the experts
» Browse the FAQ at RocketLifeSupport.com
Reference
Printer Homepage – “Things that are your printer”
Drivers and Software, Videos, How-to, Troubleshooting, Manuals, Product Information, and more
HP Photosmart 6520 e-All-in-One Printer series
Click Thumbs Up on a post to say Thank You!
Answered? Click post "Accept as Solution" to help others find it.