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‎03-20-2020 02:17 PM

HP Recommended
Product: HP Printer 7525 photosmart

Help me get rid of 7525 “printer preparation error”!

1 person had the same question
3 REPLIES 3

‎03-23-2020 01:34 PM

HP Recommended

Hi  @edenjack,

 

Welcome to the HP Support Community. I'd be happy to assist you with the  "Printer preparation error" issue. 

 

Let's try a power reset on the printer-

 

Reset the product

  1. With the printer turned on, disconnect the power cord from the rear of the printer.
  1. Unplug the power cord from the wall outlet.
  2. Wait at least 60 seconds.
  3. Plug the power cord back into the wall outlet.
  4. Reconnect the power cord to the printer.
  5. Turn the printer on. HP recommends plugging the printer directly into a wall outlet

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

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‎03-25-2020 09:47 PM

HP Recommended

Did not work 😔....

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‎03-26-2020 07:48 AM

HP Recommended

@edenjack, 

 

Are you able to access the home screen of the printer?

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