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‎09-29-2020 03:13 PM

HP Recommended
Product: HP photosmart A646

My Printer has new ink cartridge. And its completing any jobs sent to it but all prints are coming out blank. And I've done most of the troubleshooting problems possible and nothings fixed my issue yet! Please help.

Category:
2 people had the same question
1 REPLY 1

‎10-01-2020 03:09 PM

HP Recommended

@Amanda326

 

Welcome to the HP support community.

 

If you have tried all the steps mentioned in this HP document:- Click here

And if the issue still persists, I request you to talk to HP support.

They might have multiple options to help you with this.

  1. Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true
  2. Select the country.
  3. Enter the serial of your device.
  4. Select the country from the drop-down.
  5. Click on "Show Options".
  6. Fill the web-form. A case number and phone number will now populate for you.

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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