• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended

I have a HP 2515 Deskjet inkjet Printer which was printing perfectly well until recently.  Now the printer is not turning on.  When I attach the adapter and power cord to the printer (even tried through wall socket) the printer panel lights up for 1 second only and then goes completely dead.

 

Please advise what is the problem and how to resolve it.

 

Thanks

Nina

1 REPLY 1
HP Recommended

@NinaNaik, Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you. 
this sounds like a power-related hardware issue, which is fairly common in older inkjet models like the HP Deskjet Ink Advantage 2515. Based on what you’ve said (lights flash for a second, then nothing), here’s what could be going on and what you can try to resolve it:

🔍 Possible Causes

Faulty Power Adapter or Cord
The adapter may not be supplying consistent voltage or current. Even a brief light-up suggests a short power delivery before failure.

Internal Hardware Fault (Power Supply Board)
A component like a capacitor or voltage regulator may have failed on the internal circuit board.

Firmware Crash or Lock-up
Rare but possible—firmware may be stuck and not completing the boot cycle.

 

Step-by-Step Troubleshooting

Power Reset

Try a basic hardware reset:

  • Disconnect the power adapter from both the printer and the wall.
  • Wait at least 60 seconds.
  • Reconnect directly to a known-good wall outlet (avoid surge protectors or extension boards).
  • Press and hold the power button for 10-15 seconds after reconnecting the cable.

Check Power Adapter

  • Inspect the power adapter and cable for any physical damage, loose ends, or burnt smells.
  • If you have a multimeter, test the output voltage (should be printed on the adapter—likely 30V or 32V DC).
  • If available, borrow a compatible HP adapter and try powering the printer with that.

Try Without Cartridges or USB

  • Sometimes cartridge or USB connection issues can cause startup failure:
  • Disconnect the USB cable.
  • Remove both cartridges.
  • Try powering on with just the power cable.

I hope this helps. 

 

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

 

Max3Aj

HP Support 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.