• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎10-18-2022 10:27 PM

HP Recommended
Product: HP OfficeJet 5232 All-in-One Printer

20221018_133045.jpg

Product: HP OfficeJet 5232

My HP printer shows error code 0XB3D22A2B. After restart, it looks like normal for a few minutes. Then, it would show 0XB3D22A2B again. Any suggestions are appreciated.

Category:
1 person had the same question
1 REPLY 1

‎10-19-2022 05:31 AM

HP Recommended

Hello, 

 

Looks to me like it could either be an issue with Cartridge not correctly being installed or a carriage stall situation.

Try the below steps.

  1. While the printer is ON, remove the cartridges.
  2. Unplug the power cord from the printer.
  3. Wait for 30 seconds.
  4. Plug in the power cord to back of the printer. If printer is not powering on automatically, then press the ON button. 
  5. Check if the carriage is moving across the printer.
  6. Install cartridges when prompted. Ensure the cartridge are snapped in well. 
  7. If issue still persists, check if there is any paper piece stuck in the carriage area and remove it.

 

 

Regards,
Jabzi

Give Kudos to say "thanks" by clicking on the "thumps Up icon" .


Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.