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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- HP Printer Assistant gone?

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08-18-2019 02:28 PM
When I wanted to scan anything, I would open the HP printer assistant app and go from there. Suddenly it is gone on one of the computers. How do I get it back?
picture of what I would like to access is below.
I have tried re-installing drivers etc, but no go.
Thanks,
AT
08-18-2019 03:03 PM
Please try
(a) Hit Win key,
(b) Locate HP folder from Menu, expand it,
(c) Select your printer.
Regards.
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08-18-2019 06:05 PM
That is the problem, suddenly that link that used to be the Printer Assistant results in an install process. This is what opens when I hit the link: (I have gone through the process and it doesn't fix anything)