HP Printer Malfunction

[RGHobbs]

My Printer began printing multiple pages with one space or line on each page. It printed about 30 pages this way. I had to remove and reinstall the printer to fix the issue, but I don't want those pages to count against my total.

[Elohi_NR]

Hi @RGHobbs,

Welcome to the HP Support Community. 

I'd be glad to help you! 

Perform root level uninstallation to remove all the printer related software's.

• In Windows, search for and open Programs and Features.
• Select your HP printer.
• Select Uninstall.
• In Windows, search for and open Devices and Printers.
• In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
• Open up the run command with the "Windows Key + R" key combo.
• Type printui.exe /s and click OK.
• Click on Drivers tab.
• Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
• Select OK.
• Remove all instances of the same.
• Select Apply and OK on the Print Server Properties windows.
• Close Devices and Printers. 
• Restart the PC again.

Download and install the printer full feature driver Click here

Hope this helps! Keep me posted for further assistance

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