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‎01-14-2020 04:21 PM

HP Recommended
Product: HP OfficeJet Pro 6975
Operating System: Microsoft Windows 7 (64-bit)

Attempting to print from computer document files.

Pages come out BLANK.

Did Print test and print Test Pages come our partially complete.

Ran Printer head cleaning twice

No Change??

1 REPLY 1

‎01-17-2020 06:49 AM

HP Recommended

@CaS80, Welcome to HP Support Community!

 

If you have already performed the steps from the document Black or Color Ink Not Printing, Other Print Quality Issues and the issue persists, it could be a hardware failure.

 

Please reach out to the HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

TEJ1602
I am an HP Employee

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