Hello fellow Product Users. That's what it says when I want to talk to a representative of HP. Go talk to other users. Don't talk to us. So frustrated. HP was better 10 to 15 years ago.
h20180.www2.hp.com refused to connect.
That's all I get. That is from the support button on my HP Smart Program on my computer. An Up-To-Date program that had a selection of "Support" which brings you to a website that Refuses to connect.
I have been letting a problem slide for a while. I believe it started when HPConnect turned into HPSmart. I can no longer email my printer. Yet in my printer Settings it still has the same email address as before but nothing works. I just want this issue to be solved. In the vast journey that I have encountered with the virtual agent and nonsense on the web it becomes a never ending circle of no support for HP Users. I would like to just call a phone number or email directly to a service rep who can help but that won't happen.
When I first received my printer it gave me a test page that has its email and claim code. Used that. I was able to go into my personal email and forward them to the printer and it would print. Now there are errors on my personal email side stating that the email doesn't exist. This means this error is due by HP. My printer still shows the email is the same. HP ePrint erased my printers email so now I have no address for it.
Thank you TEJ1602. I was about to get my hammer and bat. To give you a picture of how unconnected I am I was going through your instructions and was thinking, turn it off or is there a selection for reboot? I figured it out of course and shut the electricity to the house down. The network issued me a new address. So I am good. For now.
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