HP Smart Tank Plus 559: control panel freaking out after setup

[kdvs]

I just set up my new HP printer tank. I filled the ink tanks and installed the print heads as shown in the manual. But when I closed the doors the control panel is going crazy. Button n° 2, the screen, the info-button and the on/off button are lighting up the whole time. I turned off the machine, switched the power off but every time I switch on I get the same result.

[Jay_G24]

Hi @kdvs,

I'd like to help!

Try the below suggestions-

If the printhead access door is open, close it. If the printhead access door is closed and the light is blinking fast, the printer is in an error state that you can resolve by following the on-screen messages from the computer. If you do not see any on-screen messages, try printing a document to generate an on-screen message.

Reset the product

With the printer turned on, disconnect the power cord from the rear of the printer.

Unplug the power cord from the wall outlet.

Wait at least 60 seconds.

Plug the power cord back into the wall outlet.

Reconnect the power cord to the printer.

Turn the printer on. HP recommends plugging the printer directly into a wall outlet.

 Also, try updating the printer's firmware -HP Printers - Updating or Upgrading Printer Firmware  

Try the steps in the document -Blinking Lights and 'E' Errors 

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping