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‎09-23-2019 04:33 PM - last edited on ‎09-23-2019 05:24 PM by Retired

HP Recommended

Hello,

 

I am having this issue with my Officejet 200 Mobile printer.  I cannot print from pc but can from the mobile app on my iPhone.  I really need help on this issue.  I did all the items you suggested in the post but still no help.  Please help.

6 people had the same question
1 REPLY 1

‎09-26-2019 11:00 AM

HP Recommended

@JasonA1, Welcome to the HP Support Community!

 

Which Operating system is installed on your PC?

Are you suing HP Smart app to print from the PC or do you have HP Full-featured driver/printer assistant?

Check the connectivity between the printer and the PC. How is it connected, USB or Wireless?

 

If you are using a Windows PC, Run HP Print and Scan Doctor to diagnose and fix any driver issue

Click here to download the file. Once downloaded, make sure to run the file to start the installation and click on 'Fix printing'.

 

Keep me posted for further assistance.

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

KUMAR0307
I am an HP Employee

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