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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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HP Smart Tank Wireless 455
Microsoft Windows 10 (32-bit)

I have a hp smart tank and after noticing colours missing, have cleaned printheads and only have black and pink printing.  There's ink in the tanks for cyan and yellow but doesn't print.

1 REPLY 1
HP Recommended

@Darmel, Welcome to HP Support Community!

 

If you have already performed the steps from the document Color or Black Ink Not Printing, Other Print Quality Issues and the issue persists, it could be a hardware failure.

 

Please reach out to the HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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