HP Solution Center won't open

[Karen73]

I get a pop up box that says:

"HP Solution Center cannot run because your device installation is not complete."

I have tried all the suggestions - uninstalled HP device and apps.  downloaded latest drives on HP.com

Reinstalled device and apps.  Checked Windows for update.  Troubleshooting says it can't find any problems.

Tried using Windows Built in app installer.  Still get same message.

[asmita6658]

@Karen73

Greetings and Welcome to the HP Support Community. 

Don't worry, I'm here to help! 

Let's get straight into this - 

Step 1 HP Print and Scan Doctor -

Click on this link to download and run HP Print and Scan Doctor  

Step 2 Re-install the printer drivers -

1) In the search box, type and open "Uninstall a Program". 
2) Look for HP Printer software. 
3) Right-click to uninstall. 
4) In the search box, type and open “Devices and printers”. 
5) In the Devices and Printers, look for your HP printer. If you see it listed right-click on it and choose “Delete” or “Remove Device”. 
6) Open the run command with the "Windows key + R" key combo.  
7) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”). 
8) Click on the "Drivers" tab. 
9) Look for HP Printer driver. If you see it Click on it and click “Remove” at the bottom. 
10) Select Ok. 
11) Select Apply and Ok on the Print Server Properties windows. 
12) Close Devices and Printers Once the software and drivers are removed. 
13) Restart the computer. 
14) Download and install the software and drivers from here.

If the issue still persists, try installing the built-in driver. Refer to this link for steps - HP Printers - Installing and Using the Windows Built-in Print Driver

Hope this helps!

Let me know how that goes.

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Have a great day ahead 🙂