HP Tango Defective - No support from HP

[mgraziano1975]

Could not get my Tango X to connect to laptop even though it was connected to phones and desktop pc.  Tried all help document instructions from hp to get it to connect with no luck.  Then it was no longer connected to the network at all or to any device.  As a last resort performed a factory reset and now the printer will not boot up and just goes into an error state with a solid Amber bar light and flashing amber light on lid and the "I" button.  Cartridges should be full or close to.  Only print about 10 pages a month and printer was printing from other devices before the failure.  Now can't access printer at all, cannot connect to network to access instant ink, cannot do anything.  Printer out of warranty as of August and have only printed less than 100 pages total since getting the printer. 

I have found many people with the same issue.  I'm thinking class action lawsuit.  No, it's not a paper jam.  This was caused by resetting to factory defaults.

[GOLD_MASTER]

Hello @mgraziano1975 .
Please update the printer firmware:
https://ftp.hp.com/pub/softlib/software13/printers/tango/2014/Tango_R2104A.exe

Download and install the following driver so that you can use your printer on a notebook or desktop computer:
https://ftp.hp.com/pub/softlib/software13/printers/Tango/Full_Webpack-48.5.4607-Tango_Full_Webpack.e...

Optional driver:
https://ftp.hp.com/pub/softlib/software13/printers/HPEasyStart/Win10/HPEasyStart_13_6_5.exe

Do the following:
Press and hold (the Wi-Fi button) on the back of the printer for at least three to five seconds. The printer will enter Auto Wireless Connect (AWC) configuration mode. It will continue to It will continue to search and wait for the HP Smart application to connect for a period of approximately two hours, after which time it will stop
hours, after which it will stop searching.

Then connect your printer to the wireless network by following the instructions in the link below:

HP Tango Printers - Wireless Printer Setup

More information:

HP printers - Wi-Fi connection is lost after router or network settings change

HP Tango Printers - Wireless Connection Issues

HP Tango, OfficeJet 8010, Pro 8020, 8030, 9010, 9020 Printers - Printer Frequently Disconnects from ...