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‎12-24-2022 04:39 AM

HP Recommended
Product: HP Tango X

Hi there

 

I have moved from the US to UK and am having an ink cartridge error - it looks like I need to do a region reset for my hp tango x printer. Can someone help advise how to do this? I have the HP Smart app on Android.  I also have a mac. No Windows. 


Thanks

Jon 

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1 REPLY 1

‎12-26-2022 09:11 AM

HP Recommended

@morganxj

 

Welcome to HP Support Community! 

  

We need to perform a regional reset on the printer to resolve this issue.  

  

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.  

  

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link. 

  

Keep me posted. 

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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