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HP Deskjet 2632
Microsoft Windows 10 (64-bit)

I've got a new printer - Deskjet 2632. The printer is installed correctly and works fine when it is first switched on. The problem is that afrer a while (sometimes after a few minutes, sometimes a few hours), the printer stops working, loses its network connection, and all the lights and the display panel start flashing.

I have attached a photo to show the error display and flashing lights.

 

The only way to get it working again is to turn the power off. This keeps happening every time the printer is switched back on again.

I would be grateful for any help or suggestions what might be the problem.


Thanks

 

Capture.JPG

1 REPLY 1
HP Recommended

Hi @Ionut95

 

Welcome to the HP Support Community. I'd be happy to assist you with the blinking lights. 

 

Let's try these steps -

 

1) Take out the cartridges.

2) Unplug the power cord from the printer & wall.

3) Wait for 30 seconds. 

4) Plug the power cord back into the printer and wall, ensure the printer is plugged into the wall & not to a surge protector.

5) Insert the cartridges back into the printer.

 

Also, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware

 

You may also refer to this document - HP DeskJet 2600 Printers - Blinking Lights 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.