• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended

Having the same issue. Printer is plugged in but won't print. I shouldn't have to use it wirelessly

1 REPLY 1
HP Recommended

@Louiseblazucki

 

A warm welcome to HP Support Community!

Restarting the print spooler service may resolve the issue. Let's try these steps:

1.) Turn off the printer using the power button and then unplug the printer power cord from the power outlet.

2.) In Windows, search for and open Services.

3.) In the Services window, right-click Print Spooler, and then select Stop.

 Service window the Print Spooler service selected from the Name list and the Stop selection called out.

 

4.) After the service stops, close the Services window.

5.) In Windows, search for and open C:Windows\System32\Spool\PRINTERS.

6.) Delete all files in the PRINTERS folder.

7.) Shut down your computer.

8.) Connect the printer power cord to the power outlet, and then turn on the printer.

9.) Turn on the computer, and then try to print.

Let me know how it goes!

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!

Senan6806


I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.