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- Printers
- Printing Errors or Lights & Stuck Print Jobs
- HP deskjet 3050 shows document in printer queue, but won't p...

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03-06-2019 12:56 PM - edited 03-06-2019 01:02 PM
A warm welcome to HP Support Community!
Restarting the print spooler service may resolve the issue. Let's try these steps:
1.) Turn off the printer using the power button and then unplug the printer power cord from the power outlet.
2.) In Windows, search for and open Services.
3.) In the Services window, right-click Print Spooler, and then select Stop.
4.) After the service stops, close the Services window.
5.) In Windows, search for and open C:Windows\System32\Spool\PRINTERS.
6.) Delete all files in the PRINTERS folder.
7.) Shut down your computer.
8.) Connect the printer power cord to the power outlet, and then turn on the printer.
9.) Turn on the computer, and then try to print.
Let me know how it goes!
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!
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