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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- HP eStation Zeen battery expanded and no longer works

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06-15-2020 10:20 PM
My HP eStation 510a printer Zeen battery looks like it expanded within the case of the Zeen - see photos attached.
It no longer powers up and cannot fit in the dock on the printer to control all the printer’s functions. Is there a way to get a replacement Zeen tablet or battery that I can replace the expanded one with? Is there a recommended 3rd party battery that works in the Zeen? Love the printer and would like to get it functional again.
06-19-2020 09:56 AM
Hi @greggwyant
Welcome to the HP Support Community.
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
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Have a great day!
Asmita
I am an HP Employee