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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- HP envy 6032 Printer, change of WIFI connection problem

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09-05-2020 12:34 PM
HP envy 6032 printer. How to change Wifi settings. I have changed provider and the printer doesnt have an option to change Wifi settings. I tried to do factory reset by pluging out , than in, and than pressing the arrow button for 10 sek.
But it didnt work... Have no idea how to do it
Solved! Go to Solution.
1 ACCEPTED SOLUTION
Accepted Solutions
09-05-2020 01:13 PM
solved :)))
Use Wi-Fi Protected Setup (WPS), HP Smart, or temporarily connect a USB cable to establish a wireless connection between your printer and network.
Step 1: Connect the printer with WPS
Use WPS to connect the printer to your wireless network.
- Locate the WPS button on your router, but do not press it yet.If your router does not support WPS, skip to the next step to connect the printer with the HP Smart app.
- Turn on the printer. If the printer is in sleep mode, press the Cancel button on the control panel.
- On the printer control panel, press and hold the Wireless button
NOTE:
HP Tango printers: Press and hold the Wireless and Power buttons on the back of the printer for 5 seconds. The Edge lighting flashes blue to indicate the printer is in WPS mode. - On the router, press and hold the WPS button for 3 to 5 seconds or until it shows that the WPS connection process has started.
NOTE:
The printer stops searching for a WPS connection two minutes after the wireless button is pressed. If you were unable to press the WPS button within that timeframe, attempt these steps again.Once the printer connects to the wireless network, the blue Wireless light on the control panel turns on solid.
If the printer fails to connect to your wireless network, continue to the next step.
Step 2: Connect the printer with the HP Smart app Windows 10 Mac Android Apple iOS
Use the HP Smart app to connect the printer to your wireless network from a computer or mobile device.
Use the HP Smart app to connect the printer to your wireless network.
- Make sure your computer is connected to your wireless network.
- Turn on the printer. If the printer is in sleep mode, press the Cancel button on the control panel.
- Prepare the printer for a wireless network connection.
NOTE:
You must complete the network setup within 2 hours.- For most HP printers: Press and hold the Wireless and Cancel buttons until the Wireless and Power lights blink.
- For HP Laser printers: Press and hold the Wireless button until the Attention light blinks. The printer might restart.
- For HP Tango printers: Press and hold the Wireless button on the back of the printer for 5 seconds until the Edge lighting flashes blue.
- For HP Envy 6000, Pro 6400, DeskJet Plus IA 6000, and 6400 All-in-One printers: Press and hold the Wireless button on the back of the printer for 5 seconds until the Edge lighting flashes purple.
- On your computer, open the HP Smart app, and then click the Plus sign
- Follow the on-screen prompts to add your printer or set up a new printer.
- When prompted, type the WEP or WPA key (network password).If you do not know your network password, go to Find Your Wireless WEP, WPA, WPA2 Password.
- After the printer connects to your wireless network, click Continue, and then click Exit Setup.Once the printer connects to the wireless network, the blue Wireless light on the control panel turns on solid.
If the printer fails to connect to your wireless network, continue to the next step.
Step 3: Connect the printer with a temporary USB connection Temporary USB connection in Windows Temporary USB connection in macOS
Use a temporary USB connection from your computer to your printer to connect the printer to your wireless network.
NOTE:HP Tango printers do not support setting up a wireless network connection with a USB cable.
Step 4: Print a Wireless Network Test Report
If the printer fails to connect, print a Wireless Network Test Report, and then follow any instructions on the report to troubleshoot wireless connectivity problems.
2 REPLIES 2
09-05-2020 01:13 PM
solved :)))
Use Wi-Fi Protected Setup (WPS), HP Smart, or temporarily connect a USB cable to establish a wireless connection between your printer and network.
Step 1: Connect the printer with WPS
Use WPS to connect the printer to your wireless network.
- Locate the WPS button on your router, but do not press it yet.If your router does not support WPS, skip to the next step to connect the printer with the HP Smart app.
- Turn on the printer. If the printer is in sleep mode, press the Cancel button on the control panel.
- On the printer control panel, press and hold the Wireless button
NOTE:
HP Tango printers: Press and hold the Wireless and Power buttons on the back of the printer for 5 seconds. The Edge lighting flashes blue to indicate the printer is in WPS mode. - On the router, press and hold the WPS button for 3 to 5 seconds or until it shows that the WPS connection process has started.
NOTE:
The printer stops searching for a WPS connection two minutes after the wireless button is pressed. If you were unable to press the WPS button within that timeframe, attempt these steps again.Once the printer connects to the wireless network, the blue Wireless light on the control panel turns on solid.
If the printer fails to connect to your wireless network, continue to the next step.
Step 2: Connect the printer with the HP Smart app Windows 10 Mac Android Apple iOS
Use the HP Smart app to connect the printer to your wireless network from a computer or mobile device.
Use the HP Smart app to connect the printer to your wireless network.
- Make sure your computer is connected to your wireless network.
- Turn on the printer. If the printer is in sleep mode, press the Cancel button on the control panel.
- Prepare the printer for a wireless network connection.
NOTE:
You must complete the network setup within 2 hours.- For most HP printers: Press and hold the Wireless and Cancel buttons until the Wireless and Power lights blink.
- For HP Laser printers: Press and hold the Wireless button until the Attention light blinks. The printer might restart.
- For HP Tango printers: Press and hold the Wireless button on the back of the printer for 5 seconds until the Edge lighting flashes blue.
- For HP Envy 6000, Pro 6400, DeskJet Plus IA 6000, and 6400 All-in-One printers: Press and hold the Wireless button on the back of the printer for 5 seconds until the Edge lighting flashes purple.
- On your computer, open the HP Smart app, and then click the Plus sign
- Follow the on-screen prompts to add your printer or set up a new printer.
- When prompted, type the WEP or WPA key (network password).If you do not know your network password, go to Find Your Wireless WEP, WPA, WPA2 Password.
- After the printer connects to your wireless network, click Continue, and then click Exit Setup.Once the printer connects to the wireless network, the blue Wireless light on the control panel turns on solid.
If the printer fails to connect to your wireless network, continue to the next step.
Step 3: Connect the printer with a temporary USB connection Temporary USB connection in Windows Temporary USB connection in macOS
Use a temporary USB connection from your computer to your printer to connect the printer to your wireless network.
NOTE:HP Tango printers do not support setting up a wireless network connection with a USB cable.
Step 4: Print a Wireless Network Test Report
If the printer fails to connect, print a Wireless Network Test Report, and then follow any instructions on the report to troubleshoot wireless connectivity problems.
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