HP ink tank wireless 415 beeping?!

[Ninemush]

Hi, 

I have just bought and installed (in the last 3 hours) a brand new HP Ink Tank Wireless 415. The printer, scanner etc. work fine. However, there is an annoying beeping sound that doesnt seem to be going away.

I have tried unplugging the USB cable and power cable from the printer while the printer was still on and held the power button down for 15+ secs.

I have turned it off and on again (a few times) but the issue still persists. 

[senan6806]

@Ninemush

A warm welcome to HP Community!

Removing the printheads and power cycling the printer may stop the beeping sound. Let's try these steps:

1) Make sure this printer is plugged into a direct wall, not a surge protector

2) Remove the printheads from the printer and close the door

3) Remove the power cord from the back of the printer (Do no press the power button)

4) Plug the power cord back into the printer

5) Wait for the printer to turn on completely, then install the printheads.

Let me know how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!

[Ninemush]

Hi @Senan6806 , thanks for your response. I followed the steps and the sound has disappeared. However, the left printhead icon is now flashing and there is a 0 with an exclamaition mark in it.

Basically, its not printing anymore. 😞

[senan6806]

@Ninemush

That's unfortunate 😞 Its possible that the printer did not prime after installing the printheads, you may use step 1 from this document to remove, inspect, and then reseat the printheads.